E-Parts

All the batteries on our refurbished lines are checked and any firmware updates are activated and our e-bike technicians will check and replace any faulty parts, including the motor and sensors where necessary.

Motor:
The Carrera Crosscity is built around a Shengei 36V 250W rear hub electric motor system, seamlessly integrated into the rear wheel. The system is equipped with a Speed sensor, which automatically engages the motor once you begin pedalling to provide power assistance to your ride.
 
Battery:
With a hidden internal Li-Ion battery, weight is balanced providing an improved ride quality, over those with rear-mounted batteries. The battery is protected from the elements on the Carrera Crosscity. With a battery capacity of 313Wh / 8.7Ah and a range of up to 30miles per charge the Crosscity is very capable on the daily commute or leisure ride.

Head Unit:
The electric motor of the Crosscity is controlled via a multi-function LED display –offering Low, Medium or High levels of power-assist.  The display / control unit includes an integrated push button to switch between the 3 assistance levels, alongside the power On/Off button.

How Our Bikes Are Graded

All of our refurbished e-bikes have been valued and safety checked by our trained e-bike technicians, so they are ready to ride away.

They check the condition of the electrical components, including the battery, sensor and motor, replacing and upgrading any faulty parts, as well as the wheels, frame, saddle, drivetrain and handlebars against a list of criteria. Then, they'll assign a grade that takes into account the bikes age, condition and check all batteries to ensure no physical damage or defects.

For piece of mind on anything we do replace, we only use original manufacturer parts.

• Grade A bikes may be lightly used,  have none or very minor cosmetic / mechanical wear and the majority of its original parts
• Grade B may have slight cosmetic and / or mechanical wear from light use and minor replacement parts
• Grade C may have some cosmetic and / or mechanical wear from use and some its original parts may have been replaced

Mileage: Some of our refurbished e-bikes have new controller units fitted. On these e-bikes the Odometer will state zero mileage. The bike will be graded accurately based on the mileage taken from the old controller.

No Fuss Refund

If you change your mind and no longer want the refurbished e-bike that you have purchased, you have the right to return the e-bike to the store from which you bought it within 14 days from receipt and receive a refund.

To be eligible for a refund, you must provide your proof of purchase. If excessive wear and tear, obvious negligence or the bike has not been cleaned, you may not be entitled to a full refund and this will be at the managers discretion.